Terms and Conditions

Last updated: July 2026

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing gekastoreni.com and purchasing from us, you agree to be bound by the terms set out below.

1. About Us

gekastoreni.com is operated by Glenelg Distribution, a family-run business based in Belfast, Northern Ireland, with over 30 years of experience supplying premium horticultural and irrigation products throughout the United Kingdom and Ireland.

Contact:
Email: david@glenelgdistribution.co.uk
Website: gekastoreni.com

2. Definitions

In these Terms and Conditions:

  • “We”, “us”, “our” refers to Glenelg Distribution
  • “You”, “your” refers to the customer placing an order through our website
  • “Products” refers to any goods listed for sale on gekastoreni.com
  • “Website” refers to gekastoreni.com and all its associated pages
  • “Order” refers to your request to purchase one or more products from us

3. Use of Our Website

By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site.

We reserve the right to:

  • Modify or withdraw the website or any content on it without notice
  • Refuse access to the website to any person at our discretion
  • Update these Terms and Conditions at any time — continued use of the website constitutes acceptance of any revised terms

4. Orders & Contract

When you place an order on gekastoreni.com, you are making an offer to purchase the selected products at the stated price. A contract between you and Glenelg Distribution is only formed once we send you an order confirmation email.

We reserve the right to decline or cancel any order at our discretion, including in circumstances where:

  • A product is out of stock or discontinued
  • A pricing or product description error has occurred
  • We are unable to verify payment or delivery details
  • An order appears to be fraudulent or placed in bad faith

If we cancel your order after payment has been taken, a full refund will be issued promptly.

5. Pricing & Payment

All prices displayed on gekastoreni.com are shown in Pounds Sterling (GBP) and are inclusive of VAT where applicable, unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice
  • Prices confirmed at the time of your order will be honoured, regardless of subsequent changes
  • Payment is required in full at the time of ordering
  • We accept payment by major credit and debit cards and any other methods displayed at checkout
  • All transactions are processed securely — we do not store your full card details

6. Delivery

We aim to dispatch orders promptly and will provide an estimated delivery timeframe at checkout. Please note:

  • Delivery times are estimates only and are not guaranteed
  • We are not liable for delays caused by third-party couriers, customs, or circumstances beyond our control
  • Risk in the goods passes to you upon delivery
  • If your order is lost in transit, please contact us and we will investigate with the courier on your behalf

Full details of our delivery options, costs, and timeframes are set out in our Delivery Policy.

7. Returns & Refunds

Our Returns and Refunds Policy forms part of these Terms and Conditions. By placing an order, you agree to the terms of that policy. A full copy is available on our website.

In summary:

  • Unused, unopened items may be returned within 30 days of delivery for a refund
  • Used items that develop a fault within 30 days are eligible for an exchange, not a refund
  • Refunds are issued to the original payment method once goods are received back by us
  • Original shipping costs are non-refundable

8. Product Descriptions & Accuracy

We make every effort to ensure that product descriptions, images, specifications, and pricing on our website are accurate and up to date. However, we do not warrant that product descriptions or other content are entirely error-free.

If a product you receive differs materially from its description, please contact us and we will resolve the matter in accordance with your statutory rights.

9. Limitation of Liability

To the fullest extent permitted by law, Glenelg Distribution shall not be liable for:

  • Any indirect, incidental, or consequential loss arising from your use of our website or products
  • Loss of profits, revenue, data, or business opportunities
  • Losses arising from circumstances beyond our reasonable control, including but not limited to natural disasters, courier failures, strikes, or network outages

Our total liability to you in connection with any order shall not exceed the total value of that order.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter where limitation of liability is not permitted by law.

10. Intellectual Property

All content on gekastoreni.com, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Glenelg Distribution or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.

11. Privacy & Data Protection

We are committed to protecting your personal data. Our Privacy Policy, available on our website, explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website and placing an order, you confirm that you have read and understood our Privacy Policy.

12. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. By continuing to use gekastoreni.com, you consent to our use of cookies in accordance with our Cookie Policy.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites, and we accept no responsibility for their content, accuracy, or privacy practices. You access third-party websites entirely at your own risk.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are based in Northern Ireland or Scotland, you may also have rights under the laws of your respective jurisdiction.

15. Your Statutory Rights

Nothing in these Terms and Conditions affects your statutory rights as a consumer under applicable UK law, including the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, and any other relevant legislation.

For independent advice on your consumer rights, visit www.citizensadvice.org.uk.

16. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of your experience with us, please contact:

Glenelg Distribution
Email: david@glenelgdistribution.co.uk
Website: gekastoreni.com
Based in Belfast, Northern Ireland

We aim to respond to all enquiries within 2 business days.