Privacy Policy
Last updated: July 2026
At gekastoreni.com, operated by Glenelg Distribution, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.
This policy applies to all personal data collected through our website, gekastoreni.com, and any related communications.
1. Who We Are
Glenelg Distribution is the data controller responsible for your personal data.
Contact details:
Email: david@glenelgdistribution.co.uk
Website: gekastoreni.com
Based in Belfast, Northern Ireland
If you have any questions about how we handle your data, or wish to exercise any of your rights, please contact us at the email address above.
2. What Data We Collect
We may collect and process the following categories of personal data:
Identity & Contact Information
- Full name
- Email address
- Phone number
- Billing and delivery address
Order & Transaction Information
- Products purchased
- Order history
- Payment method type (we do not store full card details)
- Invoice and receipt information
Technical & Usage Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the website
- Referring website or search term
- Cookie data (see Section 7)
Communications Data
- Emails or messages you send to us
- Any information you provide when contacting us for support, returns, or general enquiries
We do not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
3. How We Collect Your Data
We collect personal data in the following ways:
- Directly from you — when you place an order, create an account, contact us by email, or fill in any form on our website
- Automatically — through cookies and similar tracking technologies when you browse our website
- From third parties — such as payment processors, courier companies, and analytics providers, where necessary to fulfil your order or improve our service
4. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders | Performance of a contract |
| Sending order confirmations and updates | Performance of a contract |
| Processing payments securely | Performance of a contract |
| Arranging delivery of your goods | Performance of a contract |
| Handling returns, refunds, and complaints | Performance of a contract / Legal obligation |
| Responding to your enquiries | Legitimate interests |
| Sending marketing emails (if opted in) | Consent |
| Improving our website and user experience | Legitimate interests |
| Complying with legal and regulatory obligations | Legal obligation |
| Preventing fraud and maintaining security | Legitimate interests / Legal obligation |
We will never use your data in ways that are incompatible with the purpose for which it was originally collected.
5. Marketing Communications
If you have opted in to receive marketing communications from us, we may send you emails about new products, promotions, and updates relevant to gekastoreni.com.
- You can unsubscribe at any time by clicking the unsubscribe link in any marketing email
- You can also contact us directly at david@glenelgdistribution.co.uk to opt out
- Opting out of marketing will not affect the delivery of transactional emails related to your orders
We do not sell, rent, or share your personal data with third parties for their own marketing purposes.
6. Who We Share Your Data With
We may share your personal data with trusted third parties where necessary to operate our business and fulfil your orders. These include:
- Payment processors — to securely process your transactions (e.g. Stripe, PayPal, or similar)
- Courier and delivery companies — to ship your order to the address provided
- IT and website service providers — including our hosting provider and eCommerce platform (WooCommerce/WordPress)
- Email service providers — used to send order confirmations and communications
- Analytics providers — such as Google Analytics, to help us understand website usage (data is anonymised where possible)
- Legal and regulatory authorities — where we are required to do so by law
All third parties we work with are required to handle your data securely and in accordance with applicable data protection law. We do not permit them to use your data for their own purposes beyond what is necessary.
7. Cookies
Our website uses cookies — small text files placed on your device — to improve your experience and help us understand how our site is used.
We use the following types of cookies:
- Essential cookies — required for the website to function, including shopping cart and checkout functionality
- Analytics cookies — help us understand visitor behaviour so we can improve the site (e.g. Google Analytics)
- Preference cookies — remember your settings and preferences for future visits
- Marketing cookies — may be used to show relevant content or advertisements (only where consent has been given)
You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
For more detailed information, please refer to our Cookie Policy.
8. Data Retention
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
As a general guide:
- Order and transaction data is retained for a minimum of 6 years in accordance with HMRC requirements
- Account data is retained for as long as your account remains active, plus a reasonable period thereafter
- Marketing preferences are retained until you withdraw your consent
- Support and correspondence records are retained for up to 3 years
When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These include:
- Secure HTTPS encryption across our website
- Secure, reputable payment processing — we never store full card details on our servers
- Access controls limiting who within our organisation can access personal data
- Regular review of our data handling practices
While we take every reasonable precaution, no method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us.
10. International Data Transfers
Some of the third-party service providers we use may process your data outside the UK or European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO), to ensure your data receives an equivalent level of protection.
11. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights in relation to your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct any inaccurate or incomplete data
- Right to erasure — you can ask us to delete your personal data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a structured, commonly used format
- Right to object — you can object to our processing of your data where we rely on legitimate interests
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at david@glenelgdistribution.co.uk. We will respond within 30 days. We may need to verify your identity before processing your request.
You will not be charged a fee for exercising your rights unless your request is manifestly unfounded or excessive.
12. Right to Complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters.
ICO contact details:
Website: www.ico.org.uk
Helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO — please reach out to us first at david@glenelgdistribution.co.uk.
13. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to gekastoreni.com. We are not responsible for the privacy practices of any third-party sites and encourage you to read their privacy policies before providing any personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with a revised “Last updated” date. Where changes are significant, we will make reasonable efforts to notify you directly.
We encourage you to review this page periodically to stay informed about how we protect your data.
15. Contact Us
For any questions, requests, or concerns relating to this Privacy Policy or your personal data, please contact:
Glenelg Distribution
Email: david@glenelgdistribution.co.uk
Website: gekastoreni.com
Based in Belfast, Northern Ireland
We aim to respond to all data-related enquiries within 30 days.